In this blog we run through some of the frequently asked questions when thinking about physiotherapy. We hope to answer most of these here or elsewhere on the site. If we haven’t answered your question, please do give us a call at 0131 669 3369 or email us at firstname.lastname@example.org.
Frequently asked questions
How do I make an appointment?
It is possible to make an appointment by giving us a call at 0131 669 3369 or email us at email@example.com. Otherwise feel free to pop into the clinic if you are passing.
How many appointments will I need?
At the initial consultation you will be assessed to discover the cause and extent of your symptoms. A treatment plan will then be made according to this with an approximate time scale given. Treatment will begin straight away.
Do you direct bill to insurance companies?
We are registered with all major insurance companies and we bill them directly for your treatment. You will need to contact them before your initial appointment to get an authorisation number which you can bring to your appointment.
How long will my appointment take?
Initial assessment and treatment will take approximately 45 minutes to 1 hour. Subsequent treatments take 30-45 minutes.
How much is my appointment and how can I pay?
Initial session that lasts up to 1 hour costs £45 and a follow up session costs £40.
We accept cash and card payments. We ask all patients to pay after each session. You can request a receipt.
Do I need to bring anything to my appointment?
Bring appropriate clothing. For lower body injuries, bring shorts; for neck and shoulder injuries bring a vest top. There are shorts and gowns at the clinic should they be required.
Do I need a doctor’s referral to come to physio?
No you don’t need a doctor’s referral. However if you have health insurance, they may require you to have a doctor’s referral before authorising treatment.
Are we in contact with your doctor?
With your permission, we will contact your GP if it is important that they know about your injury or require any further medical follow up e.g x-ray.
Physio or massage for me?
If you're not sure, please give us a call and we will point you in the right direction.